Terms of Service

Last Updated: September 2026

1. Introduction

Welcome to Zunmilo. These Terms of Service govern your access to and use of https://ikreno.com (the "Website"), including browsing our products, placing orders, and using the services available through our online store.

By accessing or using this Website, you agree to these Terms of Service and any applicable policies referenced herein. Please read them carefully before placing an order.

This Website is operated by:

Website Operator: Beijing Xingyuanguangda Trading Co., Ltd.

Business License Entity: Beijing Xingyuanguangda Trading Co., Ltd.

Registered Address: Room 234, 2nd Floor, Building 1,, Compound No. 35, Zhenxing Road,, Changping District, Beijing, China

2. General Terms

By using this Website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please discontinue your use of the Website.

You must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is applicable, to place an order. By making a purchase, you confirm that you have the legal capacity to enter into a binding agreement.

3. Products and Services

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability displayed on our Website are accurate and up to date.

However, variations may occur due to screen display settings, lighting conditions, manufacturing differences, or other factors. We do not guarantee that every product description or other Website content will always be entirely complete, current, or error-free.

We reserve the right to correct errors, update product information, adjust prices, modify product availability, or discontinue products when necessary, subject to applicable law and any rights already established under a confirmed purchase.

4. Orders and Payment

When you place an order, you submit a request to purchase the selected products under the terms displayed at checkout.

We reserve the right to review, limit, or decline orders where reasonably necessary, including in cases involving product unavailability, pricing errors, payment authorization issues, suspected fraud, or violations of these Terms.

Payments are processed through the payment methods and service providers available at checkout. Payment information is handled according to the applicable payment providers' security practices and privacy policies.

After placing an order, you may receive an order confirmation email. This confirms that your order has been received but does not necessarily mean that it has been accepted for fulfillment or shipped.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable law.

5. Shipping and Delivery

We offer shipping to destinations supported at checkout.

Order processing times, shipping fees, estimated delivery periods, and shipping availability may vary depending on the destination, product availability, carrier operations, customs procedures, and other logistical factors.

Where available, tracking information will be sent to the email address provided at checkout after your order has been dispatched.

All stated delivery times are estimates and are not guaranteed arrival dates. We will provide reasonable assistance with shipment inquiries and delivery issues in accordance with our Shipping Policy and applicable law.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country's authorities.

Unless otherwise stated at checkout or required by applicable law, these charges are generally the customer's responsibility.

Customs inspections, import procedures, and local delivery conditions may affect delivery times. Customers are encouraged to review any applicable import requirements before placing an international order.

7. Returns and Refunds

Returns, exchanges where applicable, and refunds are handled in accordance with the Refund & Return Policy published on our Website.

Products must satisfy the applicable return eligibility requirements. Depending on the circumstances, returned items may need to be unused, undamaged, and accompanied by their original packaging.

Please contact our customer service team before sending a return so that we can provide the appropriate instructions.

Approved refunds are generally issued to the original payment method. The time required for funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Nothing in these Terms limits any mandatory return, refund, or other consumer rights available under applicable law.

8. Customer Responsibilities

You are responsible for providing accurate and complete information when placing an order, including your name, contact details, shipping address, and payment information.

Before completing checkout, please carefully review your selected products, quantities, available options, shipping details, and order total.

You agree not to use the Website for unlawful, fraudulent, abusive, or unauthorized purposes, or to interfere with the Website's operation, security, or availability.

We reserve the right to take reasonable action when activity violates these Terms or applicable law.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected in connection with our online store.

By using the Website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Our handling of personal information remains subject to applicable privacy laws and any rights or choices available to you under those laws.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zunmilo and its operator shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or our products and services, except where such liability cannot lawfully be excluded or limited.

We do not guarantee uninterrupted or error-free Website operation. Temporary interruptions, technical issues, security incidents, or delays may occasionally occur.

Nothing in these Terms excludes or limits liability, remedies, or consumer rights that cannot be excluded or limited under applicable law.

11. Governing Law and Dispute Resolution

These Terms of Service shall be interpreted in accordance with applicable laws and any mandatory consumer protection rules that apply to the transaction.

We encourage customers to contact us first to resolve questions or disputes informally and in good faith.

Where a dispute cannot be resolved through direct communication, it may be referred to a court or other competent authority with jurisdiction under applicable law.

Nothing in this section deprives consumers of any mandatory rights to bring proceedings before a competent court or authority where such rights apply.

12. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business operations, Website features, services, or legal requirements.

The updated version will be published on this page with a revised effective or last-updated date.

Changes will apply as permitted by applicable law. Where required, we will provide appropriate notice or obtain consent.

We encourage customers to review these Terms periodically.

13. Contact Us

If you have questions about these Terms of Service, your order, or our Website, please contact our customer service team.

Customer Service Email:
service@ikreno.com

Customer Service:
+1 6612102818

Company Information

Brand Name: Zunmilo

Website: https://ikreno.com

Website Operator: Beijing Xingyuanguangda Trading Co., Ltd.

Business License Entity: Beijing Xingyuanguangda Trading Co., Ltd.

Registered Address:
Room 234, 2nd Floor, Building 1,
Compound No. 35, Zhenxing Road,
Changping District, Beijing, China

Customer Service Email: service@ikreno.com

Customer Service: +1 6612102818